Delivery Policy
Effective Date: February 20, 2025
At UPTOPIX, we aim to provide a smooth and efficient shopping experience by offering reliable and timely delivery of your orders. Please review our Delivery Policy below to understand the terms and conditions related to shipping and delivery.
Processing Time
- All orders are typically processed within 1-2 business days from the time of purchase. Orders placed after business hours or on weekends and holidays will be processed the next business day.
- Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.
Shipping Methods and Delivery Time
We offer a variety of shipping options to ensure you receive your order in a timely manner. Delivery times may vary based on your location and the shipping method selected.
- Standard Shipping: Delivery typically takes 5-7 business days.
- Expedited Shipping: For faster delivery, we offer expedited shipping options. Delivery typically takes 2-3 business days.
- Overnight Shipping: For urgent orders, we offer overnight shipping (available for certain locations). Delivery will be made the following business day.
Shipping Fees
- Shipping costs are calculated at checkout based on the shipping method you choose and the delivery address.
- Free shipping may be available during special promotions or for orders over a certain amount. Be sure to check for any available promotions before completing your purchase.
International Shipping
Currently, we offer domestic shipping within the United States. We are actively working to expand our international shipping options in the future. Please check our website regularly for updates on international shipping availability.
Order Tracking
Once your order has shipped, you will receive a tracking number in your shipping confirmation email. You can use this number to track the status of your shipment directly through the carrier’s website.
Address Accuracy
Please ensure that the shipping address provided during checkout is accurate. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses. If you notice any errors in your shipping information after placing an order, please contact us immediately at contact@uptopix.xyz.
Order Delays
While we strive to deliver your orders promptly, there may be occasional delays due to factors beyond our control, such as weather conditions, carrier delays, or unforeseen circumstances. If a delay occurs, we will notify you as soon as possible.
Damaged or Lost Items
If your order is damaged during transit or goes missing, please contact us immediately at contact@uptopix.xyz. We will work with the carrier to resolve the issue and ensure that you receive a replacement or refund, depending on the circumstances.
Contact Us
For any questions regarding shipping or delivery, please feel free to contact us at:
UPTOPIX
4401 Smith Road, Douglasville, Georgia, United States
Phone: 770-920-1485
Email: contact@uptopix.xyz
Thank you for shopping with UPTOPIX! We are committed to providing you with fast and reliable shipping, so you can enjoy your purchases as soon as possible.