Sales Policy

Effective Date: February 20, 2025

At UPTOPIX, we are committed to providing our customers with the best shopping experience. Our Sales Policy outlines the terms and conditions that govern purchases made through our website. Please review this policy carefully before making a purchase.

Pricing and Availability

  • Product Pricing: All product prices listed on UPTOPIX are in U.S. dollars and are subject to change without notice. Prices include applicable taxes where required, but shipping fees may be added at checkout based on your location.
  • Availability: While we strive to ensure accurate product availability, items may occasionally be out of stock due to high demand or supply chain issues. In such cases, we will notify you as soon as possible and offer alternatives, or you may choose to cancel your order for a full refund.

Payment Methods

We accept various payment methods for your convenience, including major credit cards (Visa, MasterCard, American Express, etc.) and other secure payment options. Payment will be processed at the time of order.

Order Confirmation

Once your order is placed, you will receive an email confirmation with the details of your purchase, including the items ordered, total price, and shipping information. Please review this information carefully and contact us immediately if any corrections are needed.

Shipping and Delivery

  • Processing Time: Orders are typically processed within 1-2 business days. You will receive a notification once your order has shipped, along with a tracking number for easy tracking.
  • Shipping Rates: Shipping fees are calculated based on your delivery address and the shipping method selected during checkout. Free shipping may be available for certain promotions or order totals.
  • Delivery Time: Delivery times vary depending on your location and the shipping method selected. Standard shipping usually takes 5-7 business days, while expedited options are available for faster delivery.

Sales Tax

Sales tax will be applied to orders based on the applicable tax rate for your shipping address. The final total, including tax, will be displayed at checkout before payment is processed.

Order Cancellations

You may request to cancel your order before it has been processed and shipped. To cancel an order, please contact us as soon as possible at contact@uptopix.xyz. Once your order has been shipped, we are unable to cancel it. You will need to follow our returns policy for any cancellations after shipment.

Promotions and Discounts

  • Discount Codes: Promotional discount codes may be used at checkout, provided the code is valid and has not expired. Only one discount code can be applied per order.
  • Sale Items: Sale prices are only valid during the promotion period and cannot be combined with other discounts unless specified.

Returns and Exchanges

Please refer to our Refund and Returns Policy for information on how to return or exchange items. Please note that products must meet our return eligibility requirements to be accepted for returns or exchanges.

Customer Service

If you have any questions or need assistance with your order, our customer service team is here to help. Please reach out to us via:

UPTOPIX
4401 Smith Road, Douglasville, Georgia, United States
Phone: 770-920-1485
Email: contact@uptopix.xyz

Thank you for choosing UPTOPIX for your children’s fashion needs! We look forward to serving you.